Perception vs. Reality – The Human Value Featuring Dr. Mauvareen Beverley

Transcript

Have you heard the words Non-Compliant or Nonadherent in a clinical setting? Dr. Mauvareen Beverly has.  She has developed a care management program to get to the root cause of this patient population to reduce hospital readmissions.

Dr. Beverly says “ We must treat the whole person and not just the patient” in the case of sickle cell patients who are the least addicted yet the most vilified when it comes to empathetic care.  She has a progressive training program that asks the question WHY to reveal the human values in a clinical care setting.

Her cultural competency program targets patients that have been targeted as non-compliant and have reduced their readmission rates substantially.  Her nonjudgemental empathetic approach has proven to be a  very effective method for improving patient outcomes.

Dr. Mauvareen Beverley is an executive-level physician, with 20 years of experience advocating for improving patient engagement and cultural competence for all populations, especially the geriatric, immigrant, and African American communities. As AVP, Physician Advisor for NYC Health + Hospitals, she sponsored the first Conference on Improving the Health of the Elderly Black Population. She implemented the concept of “The Bridge Team” whose role was to bridge the gap in care for the most complicated and vulnerable population and as a result improve care and health outcomes. As Deputy Executive Director of Kings County Hospital, her team decreased Congestive Heart Failure readmission from 30% to 18.7% in less than 2 years. Dr. Beverley is a Fellow at the New York Academy of Medicine (NYAM) and her Abstract “Health Disparities and Epidemics: Perception vs. Reality was selected for presentation at NYAM 12th Annual History of Medicine and Public Health Night. Dr. Beverley is also a Member of the American Medical Association (AMA) and Medical Society, State of NY (MSSNY), working in collaboration with Westchester County Medical Society, Westchester Academy of Medicine, and Putnam County Medical Society in developing Patient Engagement and Cultural Competence Training Program with CME credits Dr. Beverley received her bachelor’s from Boston University and MD from University of Buffalo School of Medicine. She completed her internship and residency in Internal Medicine at Harlem Hospital-NY Columbia Presbyterian. She is President of Mauvareen Beverley MD. PLLC, Patient Engagement, and Cultural Competence Specialist.

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