Healthcare AI Readiness, Without The Hype with Carole Kamangu

Transcript

Healthcare keeps moving, even when budgets shrink and teams burn out. We sat down with strategist Carol W. Kamangu to unpack how leaders can align infection prevention, operations, and technology to build safer, more resilient systems—and make AI actually useful. Instead of chasing hype, we dig into governance that protects PHI, strengthens trust, and keeps teams focused on patient outcomes.

We start with a simple truth: readiness is a leadership function. Carol lays out how to secure the house with cybersecurity fundamentals; set clear decision rights across clinical safety, compliance, operations, and IT; and stop shadow AI by giving staff sanctioned tools and practical training. We talk real-world workflows where AI helps today—documentation, auditing, outbreak investigations—and how to integrate new tools without adding noise. The goal isn’t headcount cuts; it’s smarter teams who can do higher-value work and prevent unnecessary hiring surges.

From there, we define what to measure and why it matters. Think faster triage and fewer handoffs lost in translation. Think lower infection rates, stronger audit trails, and better cost control. We share a straightforward metric lens—speed, communication, and scale—that rolls up to executive KPIs like HAI reduction, turnaround times, and staff satisfaction. Along the way, we draw a bright line on PHI boundaries, vendor diligence, and auditability, so leaders can say yes to innovation without gambling on compliance.

This conversation also previews the Strategic Systems Summit, a first-of-its-kind gathering that convenes healthcare executives, public health leaders, and infection prevention experts to align strategy with the frontline. Expect actionable playbooks: a governance blueprint, an accountability map, and a readiness checklist you can put to work. If you’re leading change and want AI to serve people—not the other way around—this is your roadmap.

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